Vacant job

Are you unpretentious, business-driven, and thrive in a varied role involving high-class service? Do you want to contribute to a growing sports club? Then we have the role for you!

Fair Play Tennis Club in Malmö was founded in 1972 and is today one of Sweden's largest and most successful tennis clubs. The club runs a broad and well-developed operation for players of all ages and levels. They are now looking for an Assistant Receptionist and Shop Manager to join their team. In this role, you will be responsible for Fair Play Store, which includes the reception, shop, café, and summer operations in Limhamn. Here, a small, tightly-knit team of hourly and full-time employees work together to create a welcoming and professional experience for visitors, members, and colleagues. The operation is characterized by varying pace, a strong customer focus, sales, and many points of contact.

As the Assistant Receptionist and Shop Manager, you are the store manager's closest support and play a key role in the daily operations of the business. The role focuses particularly on sales, team leadership, service, and operational management. Your responsibilities will include, among other things:

• Drive sales and follow up on campaigns and activities
• Introduce, train, and provide feedback to employees
• Coach colleagues in sales and customer service
• Ensure smooth operations and adherence to routines
• Take responsibility for daily operations, make independent decisions, and ensure the team is aware of current priorities and follows through on them.
• Actively contribute to solving staffing challenges
• Perform administrative tasks related to members, sales, and customer service

The position is based on 50–75% of a full-time role. In addition, there will be opportunities for extra hours during peak seasons or other operational needs. Working hours vary Monday–Sunday from 07:45 to 23:00, and you will be based at Fair Play Tennis Club in Malmö. This is a direct recruitment process where you will be employed by Fair Play Tennis Club. The initial contract is for one year, with good prospects for extension. The start date is early September, but we are also flexible regarding notice periods.

WHAT WE ARE LOOKING FOR

• You have previous experience in sales and/or service
• You enjoy leading teams and have natural leadership qualities
• You naturally take on a leadership role and enjoy coaching other employees
• You have good proficiency in Swedish (both written and spoken) and spoken English

As a person, we are looking for someone who is responsible, flexible, service-oriented, and has a clear business drive. You should have a genuine interest in people and enjoy being the face of the club. You are proactive and bring creative ideas to develop sales, culture, and service. If you also have an interest or experience in tennis, racket sports, or sports clubs, that is definitely a plus!

Do you want to influence, develop, and lead the operations together with the store manager at Fair Play? Apply today! Interviews are held on a rolling basis.